Business Administrator Apprenticeship
On a typical day, the apprentice will support the smooth running of the service by:
- Administrative and data support: Accurately inputting and updating information on internal systems, ensuring records are organised and kept up to date in line with data protection requirements.
- Email and inbox management: Monitoring shared inboxes, responding to routine enquiries, and directing requests to the appropriate team members.
- Diary and appointment coordination: Supporting the scheduling of meetings, consultations, and training sessions across the service.
- Meeting support: Organising meetings, preparing documents, taking notes or minutes, and following up on agreed actions.
- Training administration: Assisting with booking training sessions, preparing materials, and supporting related administrative tasks.
- Reception and office duties: Answering phone calls, welcoming visitors, and helping maintain a professional and well-organised office environment.
- Systems and process support: Helping maintain and improve administrative systems and processes to support efficient service delivery.
- Team support: Working collaboratively with different teams, providing flexible support during busy periods or staff absence.
Training:
Formal training is delivered at HWGTA, located Holmer Road, Hereford HR4 9SX.
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.
Training Outcome:
On successful completion of the apprenticeship, there may be opportunities to progress into a permanent Business Support or Administrative role within the organisation. With experience, this could develop into roles focused on operations, service coordination, office management, or specialist administrative support, alongside further training or qualifications.
Employer Description:
Meadows Psychology Service (MPS) are a specialist clinical psychology led service and leaders in the field in delivering bespoke packages of support to organisations who work with children and young people who have experienced developmental trauma. As an organisation we specialise in working to support complex systems to develop trauma informed practice. We work into residential homes, education settings, supported accommodation providers and directly with children, young people and families. We also deliver emotional health and wellbeing services and training packages to local authorities.
This is an exciting time for MPS as we continue to establish ourselves as a national centre of excellence. We are seeking a motivated Data Analyst Apprentice to support our services across the country by collecting, cleaning, and analysing data, producing reports and dashboards, and ensuring the accuracy and accessibility of key information. You will play a hands-on role in turning data into actionable insights that help drive operational decisions, improve efficiency, and support the ongoing growth of our organisation.
We are a creative and innovative organisation which places the utmost importance on its employees. You will be joining a team who are motivated and enthusiastic in developing the highest quality, innovative, therapeutic service.
Working Hours :
Part time – negotiable
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience