Customer Service Apprentice

Greeting customers in person, by phone, or via email Serving customers in our golf retail outlet Stock management in our retail outlet Handling customer enquiries and resolving issues professionally Taking bookings, and service requests Updating customer records accurately Working with internal teams to support customer needs Learning and following company procedures and service standards

Training:
Training will take place 5 x days per week at the workplace with regular visits from the course tutor

Training Outcome:
Opportunities for progression after completing the apprenticeship

Employer Description:

Founded in 1906 the club sits in the grounds of a former deer park the club celebrated its centenary in 2006 the course is renowned as being one of the best venues in County Durham.
 
Set in the beautiful Beamish Valley the course gives some truly fantastic panoramic views over towards the Coast and surrounding countryside.

Working Hours :
Monday-Friday 9.00am - 3.00pm (30 mins lunch) Will include some weekend work.

Skills:
Communication skills,IT skills,Customer care skills,Team working,Interest in Golf/Sport