Apprentice Receptionist

A great opportunity to gain hands-on experience in healthcare, develop strong communication and organisational skills, and start a career in a professional medical environment.

Making appointment Dealing with patients this could be patients who have a query or wanting to order prescriptions, patients who would like to know how our service works or change an appointment Dealing with documents the documents usually come via the hospital- these are then scanned and put into patient records Participating in admin meetings

Training:

Customer Service Practitioner Level 2.

An apprenticeship includes regular remote training with Penshaw View. At least 20% of your working hours will be spent training or studying within the workplace.

Training Outcome:

Develop onto further apprenticeships such as the Business Admin L3 to support with job role.

Employer Description:

At Concord Medical Practice we provide primary healthcare services to the local community. We diagnose and treat common illnesses, manage long-term conditions, offer preventative care and health advice, coordinate referrals to specialists, and maintain patient records. Our team includes doctors, nurses, and administrative staff working together to ensure patients receive timely, high-quality care.

Working Hours :
Monday to Friday between 8am - 6.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental,Patience