Business Rates Officer - NNDR
Are you self-motivated and able to work effectively in a fast-moving, ever changing customer service environment?
Do you have a naturally investigative mind, excellent attention to detail, the ability to build strong relationships with business customers from a diverse customer base and respond well to demanding situations? If the answer is yes, then why not apply to join our Business Rates Team.
What you could be part of...
Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focused services.
Our success comes from us being commercially astute and business-like.
Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.
What you'll be doing...
? Reconnaissance around the district identifying and monitoring commercial properties
? Ensure the collection of Business Rates in a flexible, transparent and cost effective way
? Work with Economic Development Officers to provide the best solution for our business customers
? Undertake day to day administration to promote business growth and review the tax liability of businesses applying reliefs and discounts as appropriate and in accordance with legislation
? Ensure customer enquiries are dealt with in a timely and professional manner
You must have...
? 5 GCSE's at Grade C (or equivalent qualification) including Maths and English
? Ability to interpret and keep up to date with complex legislation in relation to NNDR administration and recovery
? Demonstrable experience of working in an administrative role
? Demonstrable ability of a high level of customer care and communication skills and experience of working effectively with a range of organisations utilising a multi-channel approach
? Demonstrable comprehensive working knowledge of IT including Microsoft office packages and internet use
? Full UK