Animal Attendant Apprenticeship

Purpose of Post:

To care for the animals arriving through the Animal Reception Centre (ARC), maintaining their health and welfare and ensuring relevant legislation is adhered to.

Main Duties & Responsibilities:

Receiving animals that have been delivered or collected by HARC staff from the aircraft, and assisting Animal Attendants with checking health and welfare Releasing animals from containers into housing, ensuring that their needs are met, and assisting Animal attendants with checking compliance of their containers to international standards Carry out daily husbandry of a range of species including domestic pets, non native mammals, reptiles and amphibians When necessary, assist with treating sick animals under guidance from Veterinarian Assist Animal Attendants with checking the paperwork of animals travelling by  air to ensure compliance within the legislative framework (Pet Travel Scheme) Meet customers arriving to the centre and advise them of their animal’s status  and the process involved. Deal with enquiries from public and airlines regarding shipment of animals by air. Assist the administration staff with day to day office duties Maintain the cleanliness and tidiness of all areas in the work   environment Assist supervisors with monitoring stock levels and establishing re order levels to ensure sufficient supplies are held Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties

Complete on the job mandatory training as listed in the training needs assessment:

Induction programme (role specific) Security compliance training (CO initial and refresher) Manual handling IATA Live Animal Regulations Training

Complete on the job optional training as listed in the training needs assessment:

NXCT X-ray competency (initial and refresher) Airside driving (initial and refresher) Animal First Aid Scissor lift operation Forklift operation Banksman Pets paperwork training          

Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.

To undertake any other duties that may reasonably be requested appropriate to the grade.



Training:

You will be supported to achieve the Keeper and Aquarist Level 3 Apprenticeship. Theoretical training will be delivered by the training provider on a weekly basis. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive 6 hours per week to completed course work within your working hours.



Training Outcome:

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. 



Employer Description:
The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

Working Hours :
Average over 7 weeks, weekend or unsocial hours working will be required as HARC is open 24 hours a day, 365 days a year. Exact working days and hours to be discussed

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Patience,Physical fitness


  • Location: Heathrow Animal Reception Centre, Beacon Road London Heathrow Airport Hounslow TW6 3JF
  • Type: Permanent
  • Recruiter: CAPEL MANOR COLLEGE
  • Posted: 24-Apr-2025
  • Posted on: findapprenticeship.service.gov.uk