Business Admin Level 3 Apprenticeship

Carry out daily operational tasks to support the department’s objectives Deliver services in a professional and timely manner Provide frontline support to parents of students, service users or community members by handling inquiries Work with Microsoft Office and organisational-specific software (Teach n’ Go) Handle payments and update records accordingly Enrol new students, following the registration process accurately Maintain filling systems, accurately update records on spreadsheets, and on software platforms Create letters, emails and other communication to liaise with service users Provide administrative support to teachers, such as printing, preparing or laminating resources, maintaining records of resources issued Contribute to improving administrative processes Assist in event planning and support during events

Compliance, Governance & Quality Assurance:

Ensure adherence to GLMCC policies and procedures. Maintain compliance with legal, safeguarding, and health and safety requirements Monitor quality standards and implement improvements Identify and manage risks appropriately

Training:

The apprentice will have online lessons on Microsoft Teams every 3 weeks for 3 hours.

 

The Apprentice will be given 6 hours a week to complete coursework

Training Outcome:

Progression within the company.

Employer Description:

We are a leading UK mosque situated in the heart of Birmingham serving the community since 1979. Operating from its award-winning grade II listed Victorian building, GLMCC fulfils its mission of inspiring, educating and serving through its educational college, outreach work, welfare services, youth work, international humanitarian wing, as well as its fully functional mosque which is attended by thousands every week.

Working Hours :
37.5 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills