Facilities Services Operative Level 2 Apprentice

Log incoming job requests from clients   Creating jobs/quotes on CAFM systems  Liaising with engineers, contractors & clients  Ensuring compliance with health and safety standards Maintaining accurate records and documentation Ensure minor maintenance issues are identified and escalated appropriately Manage filing systems, purchase orders, and general administrative tasks for the FM team Provide clear updates on the progress of maintenance tasks and service requests Support internal communication around building access, planned works, or operational changes Assist with raising purchase orders and tracking FM-related spending Support contractor onboarding, permit-to-work processes, and site inductions 

Training:

Facilities Services Operative Level 2.



Training Outcome:

Service & Maintenance Coordinator. 



Employer Description:

EPPH Limited is Mechanical and Electrical contracting business, with a strong commitment to excellence, safety, and professional development. Operating across a diverse portfolio of sites.  
 
EPPH provides comprehensive FM services — including maintenance, compliance, and operational support — to ensure that buildings remain safe, functional, and fit for purpose across various contracts.  
 
As an employer, EPPH values teamwork, innovation, and continuous improvement.  
 
The company supports apprentices by offering structured learning paths, on-the-job training, and mentorship from experienced FM professionals.  
 
Apprentices are given meaningful responsibilities and real exposure to contractors, compliance tasks, and administrative operations, helping them develop into confident, skilled facilities management coordinators. 



Working Hours :
09:00 - 17:00, working days TBC

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience


  • Location: Unit 12, City West Business Park St. Johns Road, Meadowfield Industrial Estate Durham DH7 8ER
  • Type: Permanent
  • Recruiter: GATESHEAD COUNCIL
  • Posted: 05-Jan-2026
  • Posted on: findapprenticeship.service.gov.uk