IT Support Technician

IT Support Technician (1st Line Support)
Location: London and Orpington
Salary: £28,000 per annum
Are you looking for an exciting new role?

About the company

Our client is a global sports and entertainment firm, they are looking for a 1st Line IT Support Technician to join their London team.

You will be one of the first points of contact for 1st and 2nd line issues, supporting over 1,000 people globally across a number of agencies and sites.

This role will be based in their London and Orpington office.
Position Overview

This role provides an excellent opportunity to work in a demanding and vibrant IT environment.

Our client is looking for someone who is enthusiastic and eager to learn and progress within the company.

Your technical responsibilities will include but not be limited to:

• Taking initial telephone or email inquiries
• Logging calls and other activity as required
• Logging and keeping track of hardware repairs and hardware assignments
• Assisting with office moves and a wide range of other projects
• Resolving more complex issues requiring detailed systems and applications knowledge
• Recognising and escalating problems to Tier 3 support
• Installing and operating system software, patches and upgrades
• Analysing troubleshooting and resolving hardware, software and networking issues
• Configuring optimising and monitoring operating system software and servers
• Liaise with suppliers to organise repairs
• Assisting with and supporting Events
Candidate Requirements

Essential Skills and personal qualities
• Active Directory/Windows 2012, Exchange Online and Office 365
• Meraki Systems Manager for Mobile Device Management
• Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
• Office 365
• Dell Hardware
• Experience with mobile devices

Please note you will be required to travel to both the London and Orpington office

Apply now to Just IT and we will review your application.

If you are suitable for the role, we will be in contact to discuss this opportunity.

  • Location: London, England
  • Salary: £25000.00 - £28000.00 per annum
  • Type: Permanent
  • Recruiter: Just IT Recruitment
  • Posted: 08-Nov-2022
  • Posted on: