Customer Service & Administration Assistant Apprentice

Front desk reception duties: greeting customers, answering queries, managing walk ins.  Customer calling, booking appointments, following up on enquiries, confirming collections.   Upselling products and services: sharing offers, explaining service packages, promoting add ons.  Managing car key handovers: taking keys on arrival, logging them, and returning them securely.  Updating customers on vehicle status: progress updates, delays, completion notifications.  General admin tasks: filing, data entry, maintaining customer records, printing invoices.  Supporting the reception: coordinating jobs, communicating customer needs, ensuring smooth workflow.

Training Outcome:

Possible permanent employment.

Employer Description:

With over 13 years of experience and certified experts backing every job, our mission is to deliver expert care that keeps every mile safe, smooth, and stress-free. We’re committed to delivering experiences that do more than just meet your expectations they exceed them. Our focus is on providing you with comfort, security, and unwavering reliability, so you can enjoy every mile of life’s journey without a second thought.

Working Hours :
Monday - Friday. Shifts TBC.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative