Scania Customer Advisor Apprenticeship

Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.

Why Apply?
• You love engaging and talking with people
• A vital, in demand role that will give you future opportunity to progress
• A supportive team committed to your growth
• A nationally recognised qualification
• Top class training


About You:
• Positive and friendly attitude
• People person who loves working and communicating with their team and customers
• Passionate and motivated
• Committed to delivering exceptional customer service

If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step.

Application is simple and quick, apply today!

Training:

The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers.

The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply.

Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.

Training Outcome:

At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.

Employer Description:
Established in 1983, Keltruck Ltd is the largest independent Scania dealer in Europe with 18 depots across the Midlands and South Wales. The company, founded by Chris Kelly, is today managed by an experienced team of executive directors with several decades worth of experience within the road transport industry and the Scania U.K. network between them.

Working Hours :
Monday- Friday 8am- 4:30pm

Skills:
Communication skills,Motivated,Passionate,Problem solving