Account Management Apprentice

You’ll be the main point of contact for a portfolio of clients, helping them grow from start-ups to established businesses You’ll learn how to monitor client performance, identify opportunities for improvement and prepare reports to showcase success You’ll assist in developing growth strategies and identifying opportunities for expansion You’ll help resolve account queries and support escalations under guidance You’ll learn how to maintain accurate records of client interactions and progress using Evri’s CRM system You’ll collaborate with experienced Account Managers, Finance Business Managers, and industry leading operation experts You’ll build strong relationships with internal teams and learn how to communicate effectively with clients You’ll develop an understanding of Evri’s products, services, and customer service processes You’ll develop skills to deliver top quality customer services and manage high profile, high expectation clients at all levels of an organisation You’ll receive mentoring and join a network of emerging talent through our Evri Emerging Talent Development programme

Training:
Training will involve a mixute of virtual and face to face learning  We'll run through more details of what this will look like prior to you joining

Training Outcome:
At Evri, we know we only grow if our people do too There's plenty of opportunity to progress following completion of the apprenticeship and training in the role in an aray of Commercial roles The opportunities are endless

Employer Description:

Evri are leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth. We have won loads of awards for our IT, innovation and green fleet. But we wouldn’t be the biggest dedicated parcel delivery company in the UK without our amazing people. We’re a friendly, ambitious and diverse bunch, and we’re really proud of our Evri family.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Personable,Approachable,Prioritise,Eager to Learn,Proactive attitude,Resilient,Solution focused,Builds Rapport