Cyber Security Technologist Apprentice

Under supervision and in line with agreed procedures, the apprentice will:

Support the raising, responding to, and resolution of cyber security and IT service tickets through the Service Management system. Assist in the monitoring and investigation of security alerts and incidents, including phishing emails, malware, unauthorised access attempts, and account issues. Provide first-line support to users on cyber security best practice, including password management, secure system usage, and data protection. Support identity and access management tasks such as account setup, password resets, and access reviews in line with security policies. Assist with the secure configuration and deployment of laptops, desktops, and mobile devices, including operating systems, security software, and updates. Help maintain and monitor endpoint protection, antivirus, and other security tools, escalating issues where necessary. Support basic vulnerability checks, testing, and risk assessments on systems, applications, and hardware. Work with team members to troubleshoot security-related issues, learning how to diagnose problems and apply corrective actions. Maintain accurate security documentation and records, including incident logs, asset registers, and audit evidence. Support compliance with data protection and information security requirements (e.g. GDPR) by following policies and procedures. Assist with cyber security awareness activities, including inductions, one-to-one guidance, and promoting safe working practices. Participate in the testing and evaluation of new software, hardware, and security solutions prior to rollout. Provide general administrative support to the cyber security and IT teams as required. Act as a first point of contact for cyber security concerns, raising incidents or tickets and escalating appropriately. Travel between campuses or sites may be required to support operational needs.

Training:

A successful candidate will complete a L4 Cyber security Technologist Apprenticeship standard.

Training Outcome:

Cyber Security Technologist Level 4 Apprenticeship Standard.

Employer Description:
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK.  We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.

Working Hours :
Monday - Friday, between 9am - 6pm.

Skills:
IT skills,Organisation skills,Attention to detail