Business Administration Apprenticeship

To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service To be able to work in a fast-paced reception area multi-tasking between reception duties, card payments, parental, staff & community queries & requirements Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils, and visitors on appropriate source of information To be able to deal with challenging situations appropriately whilst maintaining a calm persona Ensure all visitors paperwork is checked and the appropriate badges are issued in accordance with OCL policy Ensure that visitors are met by the appropriate member of staff or escorted within the Academy Maintaining resource stock Assist in maintaining the Academy calendar Maintain a tidy and orderly reception area Use of the Academy MIS – Bromcom e.g., MCAS, dinner registers, communication, payment allocations & monitoring of outstanding balances Word processing and data input as directed Assist with duplicating, collating and distribution of information to parents/carers, staff, and others To always ensure confidentiality when dealing with issues regarding anything that relates to staff, students, parents, or the Academy Undertake general clerical duties when directed including photocopying, printing, laminating, and filing Sorting incoming mail Provide refreshments to visitors when required Make telephone calls to parents and carers as required Any other reasonable duties as directed by Operations Manager or Senior Admin Team members

Training:

Business Administration level 3.

Training Outcome:
Permanent role considered on completion of the apprenticeship Level 4 School business professional qualification available

Employer Description:

Oasis Academy Woodview is driven by a powerful ethos which aspires to treat everyone inclusively and recognises the importance of a holistic approach to education.  As well as continuing to build a strong school and deliver a first-class education, it is also our desire to build an interconnected community, recognising that education needs to not exist in isolation from the needs of the whole person. 

Working Hours :
Term time only Monday – Thursday 8am – 4pm Friday 8am – 3.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative