Operations Administrator Apprenticeship

Purchasing:

Ordering stock of finished products and components in line with the purchasing decisions of the Head of Operations Raising purchase orders for puzzles, games and playing cards and for call-offs of previously produced puzzles Receipting stock into SAP, applying coefficients and reconciling with supplier invoices Running end of day and end of month reports Ordering stock of finished products in the absence of the head of Operations

Operations:

Dealing with warehouse on any delivery issues as they arise Entering re-work or finished product assembly on to system Making stock adjustments as requested by Head of Operations Liaise with UK warehouses (B2B & B2C) to manage the stock transfer process and ensure optimum availability and delivery for all sales Compile monthly quality reports to share internally and with key manufacturing partners Provide support for International Sales Export documentation creation and control

Other:

Maintaining Product Testing records and ensuring certification is up to date Organise the despatch of samples to customers / artists / license holders and testing house, as required Working closely with the Customer Care Coordinator on providing B2C support including Puzzle Tester reporting and analysis

Training:

Business Administrator Level 3 Apprenticeship Standard:

You will spend at least one day per week working towards your qualification by taking part in training and development activities It is important that you work hard on the formal training as well as the on-the-job aspects Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout Training will take place on site at Gibsons Games during your normal working hours

Training Outcome:
Permanent role as an Operations Administrator Greater responsibilities within the existing administrative or operations team Possibility of moving into a Team Leader role and undertaking the Team Leader L3 apprenticeship

Employer Description:
Gibsons is a family-owned company founded in London in 1919. Our mission is to create cherished moments through first class jigsaw puzzles and games, uniting innovation and heritage in a sustainable way. Based in Sutton Surrey, Gibsons HQ is home to 19 employees who work together to drive worldwide growth. Our retail customers include major high street retailers and independent toy and gift stores, as well as garden centres and department stores. In 2019, we launched our e-commerce website which is now an integral revenue stream, alongside a thriving Amazon Seller Central business. We develop our jigsaw puzzles and games in-house, working closely with game designers, artists and illustrators. We care deeply about what we do and are proud of our values: in our team, you’ll find passion, excitement and a determination to bring joy with our puzzles and games to our customers across the world. Behind the puzzles and games is a passion to make a real difference to people. The service we provide our customers is second to none and we partner with our supply chain to ensure that together we achieve transparency and raise standards, whilst reducing our impact on the planet as much as possible. We are proud to have Investors in People accreditation and expect to be a B Corporation by the middle of 2023. Gibsons Games values the importance of a diverse workforce. Women, people of colour, people with disabilities and members of the LGBTQ+ community are strongly encouraged to apply. We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We're not looking for candidates who are "culture fits". We are looking for candidates who can expand our culture, challenge business as usual, and bring the whole selves to work. We strive to provide those candidates with an equitable and accessible recruiting process. If we can offer accommodations for you in the recruiting process or you have feedback on how to make the recruiting process more accessible, please let us know.

Working Hours :
Hybrid working - 3 days in the office per week. Monday to Friday 9.00am - 5.00pm

Skills:
Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working