Receptionist Apprentice

Provides front-of-house support by welcoming children, parents, carers, and visitors in a friendly and professional manner. Acts as the first point of contact, answering phone calls, emails, and enquiries and directing them appropriately. Handles basic administrative tasks, including booking appointments, managing emails, and maintaining accurate records such as registers, contact details, and visitor logs. Supports the manager with day-to-day administrative duties and assists the admin and finance teams with filing, data entry, invoicing support, and fee-related correspondence.

Welcome children, parents, carers, and visitors in a friendly and professional manner Answer telephone calls, emails, and general enquiries, directing them appropriately Maintain accurate records, including registers, contact details, and visitor logs Support the manager with day-to-day administrative tasks Assist the admin and finance departments with tasks such as filing, data entry, invoicing support, and fee-related correspondence Ensure confidentiality of sensitive information in line with GDPR and safeguarding policies Support admissions processes, including distributing and collecting forms Maintain a tidy, safe, and welcoming reception area Follow safeguarding and child protection policies at all times Challenge unidentified visitors and follow sign-in procedures Report any safeguarding concerns to the designated safeguarding lead (DSL) Understanding of confidentiality and data protection Willingness to undertake safeguarding and relevant training Enhanced DBS check required

This role is essential in creating a welcoming environment while supporting the efficient operation of the early years setting.

Training Outcome:

After the apprenticeship is complete, we will review performance and may offer a permanent position.

Employer Description:

Modern Montessori International Group is fully committed and passionate about providing only the best
in early years education. This is demonstrated in our Mission, Vision and Core Values and is extended to
our responsibility to the community and the environment.

We will provide exemplary management of our Pre-School Services for children, ensure the design and delivery of our teacher training programmes are of the highest quality, conduct relevant and enriching
continual training and education courses through MMI.

We assure all our Customers that we are dedicated in the delivery of the services that we provide, and we uphold all requirements to the highest standards determined by our Government.

Working Hours :
The role is Monday to Friday approx. 25 hrs. per week with flexible working hours between 8am and 6 pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience