IT Apprentice (3Gi Technology)

We are looking to recruit a full-time 1st line Service Desk Apprentice for our growing company. We are looking for a hardworking, organised individual who is flexible and willing to learn. If you already possess a personal interest in IT / Technology, alongside a passion for learning and self-improvement, then this may be the ideal position for you!

3Gi have a proven track record of helping our apprentices grow and develop their business and technical skills and have helped mentor and nurture talented individuals to progress from the Service Desk into 2nd / 3rd Line roles, architecture support, development, operational and even project management roles.

 

 

Duties and key responsibilities

Providing 1st-line IT support to business users. Troubleshooting issues with laptops, hardware, software, and basic networking. Setting up new starters, devices, and Microsoft 365 accounts. Assisting with system updates, installations, and technical rollouts. Properly logging, owning, and resolving support tickets. Supporting the 3Gi engineering team to keep systems running smoothly. Learning how IT operations work in a real business environment.

Training Outcome:

Offer of a full-time position on successful completion of the apprenticeship.

Employer Description:

3Gi Technology are a UK-based technology services group specialising in Cloud, AI, Cyber Security and DevOps. Since 2020, they have grown rapidly by helping organisations modernise their technology while keeping costs under control.

They own and operate three technology brands, which means they move fast, make their own decisions, and build solutions they genuinely believe in.

With a team of 50+ people, culture matters here. You will be part of a supportive, knowledgeable group who want you to do well, with real opportunities to grow both professionally and technically as the business continues to scale.

What we offer you:

On-the-job training and mentorship. Opportunity to work with a range of departments within the company. Possibility of full-time employment upon completion of apprenticeship Full training and support. Industry recognised qualifications. Build confidence and experience in a corporate office environment. Work as part of a highly experienced team. Ability to determine the skills you want to develop from a range of industry-standard platforms. Opportunities for career growth and development, including architecture and project management. Company pension. 28 days including bank holidays.

Working Hours :
Monday to Friday. Shifts to be confirmed.

Skills:
Communication skills,Attention to detail,Creative,Willingness to be flexible,Customer service skills,Thirst for knowledge/learning,Passion for technology,Methodological and organised,Driven,Committed,Written communication skills,Coachable mindset