Production and Technical Support Apprentice

You will support the broader business as required and gain structured experience in:

Production & Warranty Technical Support:

Booking in and booking out customer returns and repairs Assisting with technical testing and fault diagnosis (training provided) Supporting product repairs and quality checks Customer communication regarding warranty processes Using ticketing and returns systems Supporting warehouse goods-in / goods-out when required Exposure to automotive audio, camera, and technology products

Additional Hybrid Responsibilities (As You Progress)

Elite installer network support Call analysis and identifying training or documentation gaps

Training:
An apprenticeship includes regular training with a college or other training organisation At least 20% of your working hours will be spent training or studying

Training Outcome:
Strong opportunity for permanent employment and progression
Potential option to progress to Level 4 qualification

Employer Description:

Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.

Working Hours :
Monday - Friday, 8.00am - 5.00pm Finish at 3.00pm on a Friday.

Skills:
Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Team working