Business Admin Apprentice

Processing referrals, liaising with Bradford Council Housing Options and any other key stakeholders in order to process referral and risk information. Supporting SHO’s to sign tenants into their accommodation. Dealing with HB claims and ensuring that they are up and running. Any queries on existing claims should also be dealt with by TMO’s in liaison with our service users. Reporting repairs to the landlord and chasing up until complete and signed off once an inspection has been carried out with the service user.   If a repair has not been carried out satisfactorily, arrange a recall.  Updating Oasis until signed off. To keep repairs and maintenance spreadsheets up to date. Dealing with tenancy sustainment issues in order to avoid tenancies failing. Conducting health and safety visits to properties, always giving prior notice to service users. Conducting re-let duties so that all flats are ready to be let. To complete necessary paperwork relating to admissions and departures.   To maintain information relating to service users on Oasis in a clear and concise manner. To adhere to Bradford Cyrenians Confidentiality Policy and adhere to the rules that promote a confidential and safe setting for staff and service users. To prepare letters, reports and any other information on behalf of your service users or management requirements in a clear, concise and professional manner. Provide any statistical work that may need to be collated. Support with meeting administration tasks, including taking minutes, preparing agendas, and circulating documents.  Disseminate minutes once they have been authorised by the service manager. To use I.T packages available in order to enhance your administrative tasks. Support data collection for monitoring, reporting, and quality assurance purposes. 

Training:

1 day per month with college, either online or face to face.

Skills coach to visit workplace every 6 weeks. 

Training Outcome:
Potential Permanent Role.

Employer Description:

Bradford Cyrenians is a non-profit making organisation that provides a range of hostel, supported housing and other services for vulnerable communities. We have a service that supports men who are survivors of domestic abuse and a service that provides accommodation based support services to male and female ex-offenders. We provide a homes 4 life service run on the housing first model. We have an accommodation service for lone parents.

Working Hours :
35 hours per week, working flexibly between the hours of 8:00am and 6:30pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience