Odoo Accounts & Customer Support Administrator (Home Based)

Odoo Accounts & Customer Support Administrator (Home Based)

Minimum 2 years’ Odoo experience required

Salary: £28,000 to £34,000 basic 

Location: Home based, must live in Yorkshire (for occasional meetings and training)

Hours: Monday to Friday, 9:00am – 5:30pm

Aqualine Wellness is a fast-growing supplier of premium saunas, steam rooms and wellness products to domestic and commercial customers worldwide. We are looking for an experienced Odoo Accounts & Customer Support Administrator to support our sales, accounts and operations functions.

This role is ideal for someone with strong Odoo experience who enjoys variety, responsibility and working within a small, ambitious team.

Key Responsibilities

Managing customer service and sales support enquiries via phone and emailProcessing orders accurately within Odoo and maintaining CRM and accounts recordsRaising and verifying invoices, reconciling supplier statements and supporting accounts processesManaging stock levels and placing supplier orders through OdooCoordinating with warehouse and shipping partners to ensure smooth fulfilmentSupporting the sales team with admin, quotations and order progressionUpdating website content (Magento), including product listings, descriptions, images and pricingConducting competitor pricing and product analysisCreating basic blog and content updates on new products and company newsTroubleshooting basic system and process issues

Essential Skills & Experience

Minimum 2 years’ hands-on experience using Odoo (essential)Experience in accounts administration, sales administration or customer supportStrong attention to detail and high level of accuracyConfident communicator with a professional telephone mannerAbility to work independently and manage multiple prioritiesProficient in Microsoft Excel and OutlookExperience using CRM / ERP systemsExcellent literacy and numeracy skills

Desirable

Experience with eCommerce platforms such as Magento, eBay or AmazonExperience with Linnworks or QuickBooksInterest in wellness, lifestyle or premium consumer products

Requirements

Consistent employment history with evidence of reliability and commitmentProven experience working remotelyDedicated home office with reliable ethernet connectionExclusive commitment to Aqualine, no other roles or side businessesDue to financial responsibilities, references and background checks will be required

 

 

INDHS 

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