Business Administration Apprentice

Handling incoming sales enquiries via phone calls, emails and online chat functions, ensuring customers receive the very best support Liaising with internal production, suppliers and customers to meet required deadlines Processing of sales orders, including processing of payments Liaising with couriers and resolving issues Identifying potential high value customers and developing them Approach existing customers and cross-selling products from different divisions within the company

Training:
Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment Diarised visits from dedicated Trainer/Assessor

Training Outcome:

Progression into Sales/Marketing role.

Employer Description:

We are a UK-based company located in the Midlands, specialising in promotional merchandise and printed display products. As a trusted supplier and distributor, we offer a comprehensive range of items — from branded merchandise to large-scale indoor and outdoor displays.

At One Stop, we pride ourselves on being more than just a promotional products distributor. We act as a full-service branding agency, guiding clients through the entire branding journey — from product design and sourcing through to print, collation, packing, and logistics.

Our mission is to take the hassle and stress out of our clients’ promotional campaigns, delivering creative, reliable, and effective branding solutions every time.

Working Hours :
Monday - Friday 9am-5pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working