Contract and Service Delivery Apprentice

Operational Support  Assist in scheduling contractual requirements for cleaning, catering, etc  Help maintain service records and compliance checklists  Participate in site inspections and audits with senior staff  Team Collaboration  Work alongside service teams to understand daily operations  Attend team briefings and contribute to service improvement ideas Shadow experienced coordinators to learn best practices   Customer Service   Respond to basic service queries and escalate issues appropriately  Develop knowledge of health & safety, COSHH, and service standards  Responsibility for maintaining shared email inboxes and postboxes, including replying in a timely manner, answering queries where necessary

Training:

You will engage in structured professional development and training through a combination of online learning and 10 days of in-person teaching at Abingdon & Witney College, Abingdon scheduled between September and December. 

Training Outcome:

Further career and training opportunities.

Employer Description:

UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation. Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.

Working Hours :
Monday to Friday between 9am-5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working