Service Desk Engineer

Service Desk Engineer - London

3 month contract

£350 - £375 p/d, outside IR35

IT department within a leading construction engineering business seeking 2 x highly proactive and analytical service desk engineers for initial 3 month contracts. You’ll be based from a central London location.

Responsibilities include logging of tickets and managing through to resolution (both hardware and software), and installation and configuration of new hardware, software, and services.

You must have a solid understanding of helpdesk responsibilities, procedures, policies, and workflows and be able to work effectively under pressure.

You’ll require experience supporting the following:

- Windows OS Support (Windows 10)

- Active Directory and Office 365 Admin

- Microsoft Teams

- Supporting AV products

- Ideally an understanding of web gateway filtering.

- An understanding of networking concepts including support of VPN’s

- Experience working on a Service Desk / management and prioritization of ticket queues.