Senior Contract Support

Senior Contract Support – Chiswick Park, West London
Leading FM Service Provider | Up to £40,000 per annum | Permanent Opportunity

Are you an experienced Contract Support professional seeking a fresh challenge within the Facilities Management (FM) sector?

Looking for an opportunity to join a forward-thinking company on a unique site in West London?

If so, we’d love to hear from you.

CBW Staffing Solutions are currently recruiting on behalf of a well-established building services provider for a Senior Contract Support to be based at a prestigious site in Chiswick Park. This is a fantastic permanent opportunity to join a high-performing team and take ownership of a dynamic and varied role.

Role Details:

Location: Chiswick Park, West London

Contract Type: Permanent

Working Hours: Monday to Friday | 08:00 – 17:00

Key Responsibilities:

Minimum 2 years’ experience within a demanding Service & Maintenance environment

Confident user of CAFM systems and understanding of PPM/reactive processes

Coordinate and manage PPM and reactive works to meet contractual and company SLAs

Oversight of P&L performance on large commercial contracts

Provide hands-on support to the Contract Manager across all works and contract-related tasks

Conduct detailed audits to ensure compliance and enable smooth invoicing processes

Track all reactive and additional works to ensure completion within agreed timeframes

Responsible for raising quotes based on Contract Manager costing sheets

Serve as the main point of contact for all PPM-related coordination, tracking monthly hours and ensuring timely closure

Liaise with engineers and subcontractors to maintain high standards of work

Adaptable, well-organised, and capable of multitasking in a deadline-driven environment

Produce clear and detailed reports using Microsoft Excel and Word

Support invoicing processes to ensure transparency and timely billing

Willingness to work overtime when required

Key Requirements:

Strong working knowledge of CAFM systems

Excellent attention to detail and due diligence

Financial acumen with experience managing budgets and invoicing

Proficiency in Microsoft Word, Excel, and Outlook

Excellent communication and interpersonal skills

Previous experience working within Facilities Management

Ability to manage engineers and subcontractor relationships effectively