Chief Operating Officer

Harper May is partnering with a growing consulting firm that is seeking an Interim Chief Operating Officer to lead operations during a pivotal stage of evolution. This is a strategic and hands-on role, ideal for a commercially driven leader with experience in professional services who can bring structure, pace, and operational discipline to a dynamic environment.

Role Overview:
As Interim COO, you will work closely with the CEO and senior leadership team to enhance internal operations, support service delivery, and strengthen the business infrastructure. You’ll play a central role in optimising processes, embedding controls, and ensuring the business is well-positioned to scale.

Key Responsibilities:

Lead and coordinate operational functions including delivery, finance, HR, and compliance

Implement scalable systems and improve internal processes across departments

Support senior management in driving strategic goals and improving organisational performance

Oversee operational reporting and identify key metrics to track progress and efficiency

Foster collaboration across teams to ensure high-quality client delivery and internal alignment

Guide improvements in resource planning, project execution, and operational governance

Act as a trusted partner to the CEO, providing insight and stability across the business

Key Requirements:

Proven experience as a COO or senior operational leader, ideally within consulting or professional services

Strong background in operational transformation, business scaling, and cross-functional leadership

Demonstrated success in interim or contract-based leadership roles

Excellent interpersonal and communication skills, with a hands-on, pragmatic approach

Commercially astute, detail-oriented, and comfortable leading change in a fast-paced environment

Ability to build credibility quickly and work effectively with both internal and external stakeholders