Hotel Receptionist - Day & Night

Job Title - Hotel Receptionist Day & Night

Salary - £9.50-£11.50

The Mansion at Coldeast

The Mansion at Coldeast offers 25,000 square feet of Victorian splendour situated within 9 acres of landscaped grounds and woodland perfectly located near the Hamble River.

Arranged as an aparthotel, we have 28 generously proportioned hotel-based apartments offering flexible short- or longer-term accommodation to leisure and business travellers alike.

Many of our apartments have the facilities to allow a self-catering stay.

However, guests may instead find themselves drawn towards the very special premium casual dining experience we have on offer.

Becketts at the Mansion

Becketts is an established, award-winning restaurant brand dedicated to providing a memorable customer focussed hospitality experience.

65+ cover restaurant with 100+ additional outdoor covers, 6 unique garden dining pods, an outdoor cabin bar, a cosy guest lounge and a premium cocktail bar, plus a recently opened events space in our Victorian Orangery with its own dedicated bar.

The venue catering is serviced by 2 professional kitchens, and we are enjoying a rapidly growing presence in the local events marketplace.

Job Role

? Ensure an efficient reception experience for Guests, including check in/out
? Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
? Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
? To be able to make decisions in a fast-paced environment and to enjoy it
? To be able to communicate well to each other and guests
? Be able to use a phone and computer system
? Ensure Reception team are kept fully aware of any relevant feedback from guests and, or, other departments
? Demonstrate a high level of customer service at all times
? Comply with hotel security, fire regulations and all health and safety legislation

  • Location: SO31 7PT
  • Salary: 9-12 Per Hour
  • Type: Permanent
  • Recruiter: Career Kinetics
  • Posted: 27-Oct-2022
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