Business Support Apprentice

Provide excellent customer service, ensuring that this remains a high priority at all times Act as point of contact for telephone and email enquiries, ensuring they are resolved or redirected as appropriate Input and process data accurately using Office 365 and other relevant information systems Assist with monthly expense administration Take minutes at monthly Business Support Team meetings and follow up any actions that arise

Training:

Business Administrator Level 3 Apprenticeship Standard:

Majority of the training will take place at Severn Arts in Worcester College sessions will take place one day a month at the Worcester Campus and online weekly sessions in the work place

Training Outcome:
There may be the possibility of a permanent role within the team at the end of the apprenticeship depending on business need and circumstances

Employer Description:
Severn Arts, a thriving charitable arts company formed in June 2018, brings high quality music and arts to a wide range of people across Worcestershire. We lead Herefordshire and Worcestershire's Music Education Hub, funded by Arts Council England, teaching music in all types of education settings, on our travelling Music Box and in our music groups, bands and orchestras which meet outside of school. We are commissioned by Worcestershire County Council to deliver the County Arts service and by Worcester City Council to support community festivals and are working in partnership with Malvern Hills District Council and Reimagine Redditch to support the creative sector to grow, increase engagement and develop audiences. Severn Arts is committed to offering new, inclusive arts activities that focus on widening access to the arts for all, with a particular emphasis on children and young people.

Working Hours :
Monday, Tuesday, Thursday and Friday. Start at 9.00am, finish at 5.00pm, 4.30pm on Fridays. Self-study day to be Wednesdays. College monthly release. 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience