HR Support & Administration Assistant Apprentice

Support the onboarding process and completing all employment checks and ensure that prospective staff have the right to work at the organisation and that we are in receipt of the required fit for purpose documentation e.g. appropriate references. Assist with all HR administration such as, daily register, HR email inbox, holidays, sickness, return to works, maternity, paternity and adoption leave. Assist with printing, scanning and filing of all types of personnel documents. Assist with the on-going maintenance of employee records such as new starters, leavers, changes of address. Ensure that contracts of employment and any other contractual documentation are in place and compliant. General reception and telephone duties including the greeting of visitors, assist in organising meetings and maintaining Boardroom and Training room facilities. Help with the smooth running of the office, including maintaining and replenishing office supplies. Willingness to work outside of normal office hours if required.

Training:

Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training here at Step Change Outsourcing, online learning as well as mentoring from our experienced team members.

Your training will take place in office with 20% of your week dedicated to your studies.

Training Outcome:
Permanent position within our HR team dependant on performance. CIPD level 5 & 7. HR Assistant. HR Administrator. HR Officer. HR Coordinator. HR Support.

Employer Description:
We are Step Change Outsourcing – a specialist outsource contact centre, based in Stevenage, Hertfordshire. With our team of 200 people, we have all the expertise of a big contact centre with the personal care of a small business. Our business was founded in 2009, and since then we have established ourselves as experts in delivering sales, retention and customer experience campaigns on the phone and online. We work with some of the UK’s leading brands and pride ourselves on delivering exceptional results through our skilled and dedicated team. Everything we do is centred around creating the very best outcomes for our clients and their customers and because we look for the right attitude and mindset when we’re recruiting we also have an energetic and fun team, who create a great place to work. Our culture is fast, energetic and ethical. We want to do good business and we have a winning mind-set in everything we do.

Working Hours :
Monday to Thursday, 8:45am to 6:15pm. Friday, 8:45am to 3:45pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental