Digital Support Technician Apprentice

1st and 2nd Line IT Support: Resolve 1st and 2nd Line IT support requests inline with ITIL best practices Application Support: Provide support for applications, including Cargowise, ensuring best practices are followed License Management: Manage licenses for IT services Inventory Management: Assist in ordering and managing inventory of IT and networking equipment User Security Maintenance: Maintain and upkeep user security, including security passes Internal Directory Updates: Update the internal company directory and create quality newsletters for internal staff Collaboration with IT Strategy Manager: Work closely with the IT team Strategy Manager, providing insights and suggestions on improving IT practices within the organisation

Training:

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

90% of QA Apprentices secure permanent employment after finishing their apprenticeship.  Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Employer Description:
Established in 2000, we are a privately-owned UK company with six working sites in the UK backed up with a truly global reach. We are a young dynamic forward thinking business who really value our people, we offer a modern safe working environment that allows our team to thrive and succeed.

Working Hours :
All details will be confirmed at interview.

Skills:
IT skills,Attention to detail,Creative,Non judgemental