Recruitment Apprentice (Level 2)
To act as a point of contact for the team dealing with enquiries, answering calls, and responding to messages in an appropriate and timely manner
Attendance at meetings as required
To administer all general recruitment pre-recruitment checks, including references, professional registration, qualifications, occupational health, Identification right to work and DBS, seeking direction from the Recruitment Advisors, where necessary
To deal with the post in accordance with local arrangements daily
To complete ID appointments, whether face-to-face or remotely
To be responsible for maintaining a tidy and clean work area
Ability to use the recruitment software’s ESR and TRAC
To be responsible for maintaining the team's internal occupational health log for weekly meetings
The post holder is responsible for ensuing that they contribute and work towards the service/organisation's aims and objectives
The post holder is responsible for reading, understanding and complying with all relevant trust and statutory policies and procedures
The post holder is responsible for maintaining and conducting oneself in a professional manner towards colleagues, applicants, recruiting managers and other agencies
To work on own initiative with minimal supervision, prioritising own workload in line with the objectives of the team
The post holder will be required to use Microsoft Outlook to receive and send emails as required
The post holder is responsible for ensuring they are proficient in the use of Microsoft Office software packages, including Word, Excel, for corresponding, recording, storing and producing documents as required by the recruitment process
Responsible for participation in the trust appraisal process, identifying own professional, personal development, and training needs and completing the apprenticeship portfolio
To attend mandatory training days and away days, and to actively participate in new developments within the trust
The post holder will be required to provide cover for other members of the resourcing team during periods of leave, which may include duties such as typing, filing, emailing etc.
To undertake ad hoc projects in relation to the recruitment or retention of staff
This job description is not exhaustive and the post holder may be required to undertake such other duties from time to time as are consistent with the responsibility of the grade.
Training:
The successful apprentice will complete a full ‘Level 2 Customer Service Practitioner Apprenticeship Standard’ The training will be delivered by Birmingham Metropolitan College on a flexible delivery model. At least 20% of your working hours will be spent training or studying There is no requirement to attend college as the training is delivered remotely
Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could be offered a full-time role with progression on to more advanced learning programmes.
Employer Description:
Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT) is a leading provider of mental health services in the West Midlands, England. Established as a foundation trust in July 2008, it serves a diverse population of over 1.3 million people across Birmingham and Solihull . BSMHFT delivers a comprehensive range of mental health services, including: Community Mental Health Teams (CMHTs): Providing assessment, support, and treatment for individuals with conditions such as depression and psychosis . Integrated Community Care and Recovery Service: Offering specialist treatment and support to those experiencing mental ill health, as well as assistance to carers, families, and friends . Community Mental Health and Wellbeing Service: Collaborating with GP surgeries to support individuals with mental health and wellbeing concerns, addressing factors such as housing, relationships, and addiction . Inpatient Services: Providing acute care and rehabilitation for adults with severe mental health conditions . BSMHFT Workforce and Operations Operating from over 40 sites, BSMHFT employs approximately 4,000 staff members, making it one of the largest and most complex mental health foundation trusts in the country . BSMHFT The Trust operates its own charity, Caring Minds, which raises funds to provide additional resources for service users, carers, and staff, such as specialized equipment and research initiatives .
Working Hours :
Monday to Friday 9am to 5pm.
Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental