Care Home Administrator

Care Home Administrator (bank) – Cheshunt, Hertfordshire

Location: Kingfisher Nursing Home, Emmanual Lodge, College Road, Cheshunt, EN8 9NQ

Job Type: Zero hour contract (ad-hoc cover)

Salary: £15 per hour

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are looking for an experienced and highly organised Care Home Administrator (Bank) to provide essential HR and Finance support at Kingfisher Nursing Home. This is a varied and fast-paced role, ideal for someone with previous care home experience who enjoys making a real impact behind the scenes.

You will work closely with the Home Manager, central HR and Finance teams, and care staff to ensure the smooth day-to-day running of the home. As this role is based within the care home office, you will have regular interaction with both colleagues and residents.

About the Role

HR Responsibilities

Manage all aspects of HR administration, including interviews, employment contracts, inductions and training documentationSupport Line Managers across the full employee lifecycle, including appraisals, performance and absence managementWork closely with the Home Manager to improve employee engagement and resolve HR-related issuesOrganise and support investigation meetings, disciplinary and grievance hearings, including sickness absence casesPromote a positive, inclusive and engaged culture where staff feel supported and recognisedEnsure all staff are compliant with mandatory training requirementsLiaise with the central HR team on competitor pay and benefits researchEnsure HR policies and Employee Handbook requirements are understood and implemented within the homeMaintain accurate, compliant filing systems and audit trailsProvide general administrative support to ensure the smooth running of the care home

Finance Responsibilities

Support day-to-day finance administration, including invoice processing, reporting and weekly bankingOrder supplies and update resident funding recordsMaintain finance trackers and liaise closely with the central Finance teamProcess resident admissions and dischargesManage petty cash, resident TV licences, filing, archiving and meetings with relatives as required

About You

Previous experience in a similar role with strong HR and Finance knowledge (essential)Experience working within a care home environment (essential)Confident IT skills, including Outlook, Word and ExcelHighly organised with excellent attention to detailAble to prioritise and multitask in a busy environmentStrong interpersonal skills with a genuine people-focused approachMotivated, proactive and passionate about making a difference

Successful candidates will be required to undertake an Enhanced DBS check.

Why Work for Westgate Healthcare?

Wagestream – access your wages before payday and enjoy exclusive retail discountsBlue Light Card and additional employee discount schemesRefer a Friend Scheme – earn up to £500 per successful referralEmployee recognition programmes, including Employee of the Month and Long Service AwardsOpportunities to gain nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers CharityComprehensive induction, free training and ongoing professional developmentCycle to Work Scheme and additional cashback and discount benefits

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so early application is encouraged. If you do not hear from us within 5 working days, please assume your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer and welcomes applications from all suitably qualified candidates.