Customer Service Level 2 Apprenticeship (1)

Key Responsibilities:

Greet and welcome guests as soon as they arrive at the office, directing them appropriately, copying any documentation required and making them drinks Answer, screen, and forward incoming phone calls, ensuring proper redirection Arranging client meetings Update calendars and schedule meetings. Administrative support to the organisation Taking payments Tasks in relation to the onboarding of clients Ensure interview rooms are tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort, and distribute daily mail/deliveries Update calendars and schedule meetings Maintain accurate client records and update information as needed Other clerical duties where required such as filing, photocopying and scanning

Training:
Customer Service Level 2 Apprenticeship

Training Outcome:

Apprenticeship and the opportunity to progress within the firm.

Employer Description:
We are known as Legal Service Specialists in Divorce &  Family Law Services throughout Doncaster and Melton Mowbray. We are recognised for our commitment and strength in the way we represent our clients whilst delivering an exceptionally high standard of care.

Working Hours :
Monday to Friday, 09.00 - 17.30.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Customer care skills