Event Assistant Apprentice

Provide administrative support for events run by the Events team under the direction of the Exhibition and Event Development Manager Provide administration for the exhibitors at the International Congress Send event communications, reminders and confirmations Monitor email inboxes, responding to queries and updating records Process delegate and speaker registrations, payments and refunds using College database Produce and deliver promotional emails and other marketing materials Use college social media accounts to promote and publicise events Prepare event materials including badges, delegate packs, course materials and lists, as instructed by the Exhibition and Event Development Manager Attend in-person events to provide onsite support to delegates, speakers, organisers and committee members Prepare reports from databases Provide administrative support to committees and clinical organisers in relation to the event Create and update event webpages Technically produce online events, controlling camera and microphones and the running of the online event Assist in conducting technical tests with speakers prior to events to check connection and run through how events will work on the day Provide technical assistance to all attendees to enable them to access online and hybrid events Assist with the production and delivery of promotional emails, social media and other marketing materials, including the Events e-Newsletter Maintain office procedures on a day-to-day basis, for example, stationery, post and filing and re-order office consumables where necessary Undertake other administrative tasks as directed by the Head of Events or the Exhibition and Event Development Manager

Training:
Event Assistant Level 3 Apprenticeship Standard

Training Outcome:
If the Apprenticeship is successful there are excellent progression and development opportunities

Employer Description:
We are the professional medical body responsible for supporting psychiatrists throughout their careers from training through to retirement, and in setting and raising standards of psychiatry in the United Kingdom. We work to secure the best outcomes for people with mental illness, learning difficulties and developmental disorders by promoting excellent mental health services, training outstanding psychiatrists, promoting quality and research, setting standards and being the voice of psychiatry. The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. We will provide appropriate reasonable adjustments for candidates who may have a disability. We only recruit the best and in return for your commitment the College offers an attractive salary and benefits. We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance. STAFF BENEFITS We offer a range of excellent staff benefits including: • up to 25 days of annual leave, depending on length of service (exclusive of public and bank holidays) • up to six College closures days (during May, August and December) • generous flexi-time and time off in lieu (TOIL) schemes • enhanced maternity leave (eight weeks at full pay, 18 weeks at half pay, 13 weeks lower rate SMP, 13 weeks unpaid leave) • enhanced paternity leave (two weeks at full pay, rather than at statutory level) • interest-free season ticket loan • subsidised café at our London Head Office • health and wellbeing package (including up to £160 for complementary therapies) • money towards annual eye tests • 24/7 health and stress-related helplines • management support helplines • Group Income Protection Scheme • generous pension and life assurance schemes

Working Hours :
Monday - Friday, 9.00am - 4.30pm

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Work under pressure,Flexible working style