IT apprentice

As our Data, Digital & Innovation Officer you’ll help support the management of our cloud-based platforms and help to create a culture driven by data and excited by the opportunity to improve continuously You will provide IT support to colleagues via remote service desk or in a face-to-face capacity, helping set up systems, user accounts and resolve issues You will help support our data and digital strategies in delivering more efficient services to clients, ensuring value for money delivery Where appropriate you may be required to contribute to the wider goals of the Innovation Team, supporting these colleagues to achieve their objectives

Training:

Information Communications Technician Level 3 Apprenticeship Standard:

Apprenticeships include time away from working for specialist training You’ll study to gain professional knowledge and skills

Training Outcome:
The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the marketing team

Employer Description:
Citizens Advice nationally is a charity which includes nearly 1,000 national staff working in one of the 6 national offices, as homeworkers or as part of the Witness Service from over 240 courts across England and Wales along with a further3,000 Witness Service volunteers Local Citizens Advice are all independent charities, delivering services from over600 local Citizens Advice outlets, over 1,800 community centres, GPs’ surgeries and prisons. The network does this with 6,500 local staff over 23,000 trained volunteers. Our reach means 99% of people in England and Wales can access a local Citizens Advice within a 30-minute drive of where they live.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
IT skills,Organisation skills,Customer care skills,Analytical skills