Customer Service Apprentice (Salary £16,000)

Main Responsibilities:

Making and receiving client calls Taking details over phone Preparing forms for onboarding, Data inputting into CRM system. Liaising with Lawyers as to case criteria and progression

Company Benefits:

Company pension Bonus scheme City centre offices Friendly working environment
 

 

 

Training:

Customer Service Practitioner Level 2 apprenticeship standard.

Training Outcome:

Candidates can progress to a Paralegal or Office Administrator role.

Employer Description:
Richardson Hartley Law are a boutique firm with a growing team of around 15 dedicated legal professionals and support staff. Their size allows them to maintain strong internal communication and a friendly, collegial atmosphere, while still handling a diverse and challenging caseload across multiple areas of law, including property, commercial, family, and dispute resolution.

Working Hours :
Monday to Friday from 8:00am to 4:00pm or 8:00am to 6:00pm.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Team working