Apprentice Customer Services / Business Operations Assistant

Undertake a wide range of tasks that are commensurate with your skills and develop your experience. All tasks should be carried out to a high and accurate standard by using our system Waste Logics and completing job sheet jobs to go on the data base. The range of work could include tasks/activities in connection with the below:

Impeccable written communication skills and attentive to
detail enabling you to be obtain a quotation together to send
to a customer Gain experience within a customer account management role, capability to work within a team while being independently responsible for client accounts Ability to work under pressure to tight deadlines Administer all relevant completed paperwork records, scanning, shredding, archiving etc. Booking goods requested by customers from suppliers to customer addresses specified Work closely with the operations manager to oversee daily business operations and to gain ability to work effectively in a fast-paced environment Monitor orders and supplier relations by providing an after sales call to customers to help boost sales and customer experience Comply with all relevant legislative requirements, and Site Management Services (Central) Ltd expectations and company ethos and vision Comply with all Site Management Services (Central) Ltd policies and procedures Any other duties commensurate with the grade of the post requested by the Site Management Services (Central) Ltd

Training:

Customer Service Practitioner Level 2.

The successful candidate will be allocated an assessor who will visit them within the workplace once every 6-8 weeks.

In addition, the apprentice will attend an online lesson/tutorial once a month.

Training Outcome:

Potential permanent position on completion of the apprenticeship.

Employer Description:
At Site Management Services, we provide top-quality services tailored to your needs, including skip hire, welfare hire, and plant hire to ensure your construction and renovation projects run smoothly.

Working Hours :
Monday to Friday, 9.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills