Technology Enablement Analyst - Apprenticeship

You will be working as part of the Tech Enablement build implementation team on site in Hatfield 5 days a week as we are a hands on team that work in a hands on environment.

Some of the daily activities are: 

Handling incidents in the Logitsics and Technical Services Integration Centre  
Testing and implementation of customer builds Carrying out troubleshooting and problem solving  
Support of client specific hardware configuration requirements – for example Workplace, Enterprise Datacenter and Mobile devices, etc. Supporting client asset labelling requests Manage daily tracking and recording of activities 

Training:
For the duration of your programme, you will be studying towards an Digital Support Technician Level 3 Apprenticeship qualification Throughout your apprenticeship, you will dedicate 80% of your time to work and 20% to studying toward your qualification

Training Outcome:
If you work hard and push yourself in work and on the programme then there is every chance of securing a fantastic role at the end of the apprenticeship, there are lots of progression opportunities including technical engineers and team leader opportunities

Employer Description:
Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCEarlycareers We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCEarlycareers

Working Hours :
Monday - Friday. Remote working is not available for this role and will involve shift patterns of either 7.00am - 4.00pm or 8.00am - 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative