Degree Apprentice - Technical Support Engineer

You will process inquiries from our customers and Siemens regions worldwide, analyse their problems and develop solutions.

To do this, you will be in constant contact with our customers and ensure that the inquiries are solved promptly, and that customer satisfaction remains high. 

You will simulate the solutions developed on test systems and make adjustments as required.

In the case of more complex problems, you will work closely with our sales, product management and product development departments to jointly develop solutions.

With your technical knowledge, you will advise and support our support departments worldwide. 

Training:

Electrical or Electronic Technical Support Engineer (degree) Level 6.

 

Training Outcome:

Subject to a good training record, you will become a permanent Technical Support Engineer.

Employer Description:
Our technology empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids. Our solutions accelerate the digital transformation of multiple industries, to scale sustainability impact.

Working Hours :
Monday - Friday, 08:30-16:30

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working