IT Apprentice

To provide technical advice, and to work closely with colleagues to maintain agreed service levels To implement and work on specific IT projects as required Provide onsite and face-to-face ICT support to customer organisations Provide Service Desk support / cover as required To provide support for the Client Manager in times of absence To help maintain operational procedures and system documentation Deliver to deadlines Diagnosing and resolving technical faults accurately Ghosting and deploying desktop images

Training:
Level 3 Information communications technician qualification

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

Learn on-premise and cloud-enabled technologies and services Learn technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell

Tools and technologies learnt: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Training Outcome:

Possibility of full-time employment.

Employer Description:
Bates IT has over 25+ years’ experience in delivering large scale digital transformations and operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk, effectively making us a unique unified service provider. We are a family IT Company supporting an NHS Trust with headquarters in Worthing. Our core values include flexibility towards the changing needs of our customers, ownership and accountability for the services we provide, passion for continual service improvements and delivering exceptional service to our customers.

Working Hours :
To be confirmed at interview.

Skills:
Team working