Customer Service/Reception Apprentice

Working on the main reception desk Meeting and greeting face-to-face with customers Assisting with customer requests and queries Answering telephones- inbound and outbound calls Working and liaising with the workshop controller regarding vehicles booked in for maintenance and repairs Logging information and booking vehicles in for service & repairs on IT systems

 

Training:
No day release required- In-house training/ coach visits Functional skills maths & English if required

Training Outcome:

Full-time employment may be available on completion of the apprenticeship, depending on business needs and performance.

Employer Description:

Dudley Motor Company are a main Vauxhall new car dealership serving the West Midlands area and beyond.

Working Hours :
Monday-Friday 8.00am-5.00pm 1/2 hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience