School administrator apprentice

Provide a welcoming and efficient reception service, receiving parents and other visitors, filtering telephone calls, taking and distributing accurate messages as required and processing enquiries when appropriate Be a point of contact for queries and questions regarding the school/school day Undertake general office duties, including maintaining and updating manual and computerised records and filing systems (e.g. pupil admissions records, registers, school meals, photocopying, collating and word processing.  Retrieve and send emails and text message and use other online communication methods including social media Supporting with school diary management and room bookings Create communications to be sent to parents/carers and other organisations Assist in processing incoming post and deliveries. Maintain confidentiality of information in line with GDPR and the security of office systems, records, files and equipment Arrange orderly and secure storage of supplies Attend and participate in meetings

Training:

The apprenticeship standard will be completed within the workplace, where the apprentice will have regular contact with the assessor. The assessment methods include face-to-face or online meetings, professional discussions and completing the portfolio. The off-the-job training requirement will be completed during the working week, away from the apprentice's normal role, for an opportunity to develop the knowledge, skills and behaviours required. 

Additional training on workplace procedures will be provided by the employer. 

Training Outcome:

There is an opportunity for a role of Business Support Administration Assistant at the end of the apprenticeship.

Employer Description:

Wilfred Owen Primary School and Nursery is based in the Monkmoor area of Shrewsbury. Currently, there are 215 pupils who attend the school and a staff team of 37. It is a warm, welcoming school where everyone is valued and included. 

Working Hours :
Monday to Friday. Term-time only.

Skills:
Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Reliable,Punctual,Patient and non-judgemental