IT Apprentice

The Role

Learn more about networking and architecture Support users with varying degrees of IT troubleshooting Increase your understanding of cloud services Get to grips with mobile and operating systems Understand helpdesk systems

Role Requirements

Professional, friendly approach with keen IT interest Punctual and good attention to detail Excellent customer service skills Exceptional telephone manner Great email communication skills Good troubleshooting/problem-solving skills Keen interest to learn and develop Task Management Skills Confident and willing to learn Ability to ask good open questions

Training:

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

Data Security Hardware & Software Computer Networking and so much more.

You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships is an Ofsted ‘Outstanding’ rated provider and holds the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

Training Outcome:

This is an incredible opportunity to join the business at a time of growth and really make the role your own. This employer is looking for someone who, if successful, will progress on to a permanent role in the IT department and really drive the function forward.

Employer Description:

IT is treated as a craft. Every client engagement is handled with care and precision. We keep our client base intentionally selective so we can devote the time, expertise and attention needed to deliver at the highest standard.

 
This approach means our clients enjoy a service that feels effortless on the surface, but is underpinned by meticulous management, robust security and constant vigilance behind the scenes. It is IT that works seamlessly, protects consistently, and gives leaders the confidence to focus entirely on their business.

Working Hours :
Monday-Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience