Events Management Apprentice

Key Responsibilities:

MICE Concierge supports clients with a comprehensive range of event services. These include virtual event production, onsite check-in and badging, pre-event registration, event website and app build and management, full exhibitor and sponsor management, delegate and group accommodation services, venue finding and more

Your duties will include:

Plan, set up, and deliver virtual event production, including speaker briefings, rehearsals, live session support, and technical troubleshooting Assist with the configuration and onsite delivery of onsite check-in and badging, ensuring a smooth delegate experience and accurate badge production Coordinate pre-event registration, including registration build via EventsAir, data management, tracking, confirmation emails, and reminders Build, update, and maintain event websites to ensure accurate content and a seamless user experience Configure and manage event apps, including schedules, notifications, and attendee engagement features Support exhibitor and sponsor coordination, including asset collection, logistics, deadlines, and communications Manage delegate accommodation, including dedicated event website setup, bedroom allocation management, individual bookings, confirmations, special requests, and related administration Support and manage group accommodation bookings, liaising with client and suppliers and maintaining accurate rooming lists Assist with venue sourcing, researching options, comparing proposals, managing contracts and end-to-end support Support the operations team with platform setups using EventsAir Provide administrative support to the operations team using HubSpot Assist with general office and administrative duties to support all departments

Training:
On the job training delivered by the employer Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3 Allocation of an apprenticeship delivery coach who will carry out regular training Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps

Training Outcome:
The aim is for the successful candidate to become a permanent member of the team upon completion of the apprenticeship

Employer Description:

MICE CONCIERGE are a full-service events agency for professional associations, delivering a customisable suite of services to suit your brief and budget.
We are OBSESSED with all things events. 

The painstaking administration that clogs up your to-do list? Send it our way. Struggling with all the logistics you need to juggle? Juggling is our specialty. Keen to elevate your association’s event with digital integrations, but no idea where to start? Every member of our team is a digital-native, tech-savvy superstar.

Whether you want us to plug specific resource gaps or take control of every last detail, we know your number 1 priority is delivering a best-in-class attendee experience for your members – so that’s our priority too.

Our people are without a doubt our greatest asset. Friendly, resourceful, and tirelessly dedicated to exceeding your expectations, we’re very proud of the lovely feedback we receive from clients. We genuinely love what we do, and we’re glad to hear that it shows!

Working Hours :
Monday to Friday 9.00am to 5.30pm (including 1 hour unpaid lunch)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative