Business Admin Apprentice

Ensure the reception area is welcoming and current information is available to all visitors Welcome all visitors to the POD in a professional, kind and friendly manner Ensure all signing in and out procedures are followed
Answer the telephone and handle all enquires in a helpful and professional manner Provide administration support across all projects to enable the smooth running of the charity including diary management, data input, photocopying, filing, emails, social media/website support, library systems and procedures, food orders, general organisation Ensure the events diary/calendar/Minibus log is kept up to date
Work as part of the team supporting the planning and delivery of all activities, events or meetings Ensure all relevant paperwork for activities or events are prepared in advance (ie: signing in and out sheets, petty cash records, initial contact forms) Maintain the data input system (Lamplight) to keep it current, factual and in line with charity procedures Prepare statistical data reports from Lamplight and any other data sources for all charity projects as and when required Provide practical support and administration across all projects as required Support the team to ensure the social media platforms are updated regularly Attend and constructively contribute to team meetings as we look at ways we can support our community and work together effectively Positively contribute to your monthly supervision meetings to support your on-going development Work in line and adhere to all charity policies and procedures Report any safeguarding concerns to the Designated Safeguarding Lead in line with our safeguarding policies and procedures Always maintain confidentiality in line with company policies and procedures Work in a timely manner and to a high standard to ensure accurate records are maintained Complete all training relevant to your role to develop your skills and knowledge Keep up to date with the daily activities and know who and where to signpost people if required Undertake all training relevant to your role including Safeguarding, Health and Safety Ensure full compliance with all areas of Health and Safety as per company policy and procedures Comply fully with all legal requirements including GDPR, Employment law, Safeguarding, Health and Safety (this list is not exhaustive) Carry out any other reasonable management request as and when required Undertaking training as required for the needs of the role, your personal development, compliance and to ensure the smooth running of the charity To be available for weekend work and evening meetings and to be on call as required

Training:
The apprentice will be allocated with an assessor who will visit them within the workpkace once every 6-8 weeks In addition, the apprentice will be expected to attend fortnightly, online lessons to work towards their Business Administrator Apprenticeship standard

Training Outcome:
There is potentially a permanent position available for the right candidate, on completion of this apprenticeship

Employer Description:

Nechells POD has been an independently registered charity since June 2015 and provides services and activities to the Nechells Community. Nechells POD Objectives and Vision.  In 2024, we were delighted to receive the Kings Award for Voluntary Service.

Working Hours :
Monday - Friday, 9.00am - 5.00pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative