Business Administration Apprenticeship - Birmingham

As a Business Administrator Apprentice at Zeda Healthcare, you’ll gain hands-on experience across the core functions of a tech-led complex care provider.

A typical week will involve supporting the team with back-office operations, helping implement new packages of care, assisting with sourcing, recruiting and vetting care professionals, handling basic queries from live care packages, and keeping company compliance records up to date.

You’ll also learn how to use and manage our internal tech systems, contribute to coordination tasks, and build a strong understanding of how a complex care service runs day to day. This role gives you exposure to operations, compliance, recruitment and digital systems, all while working towards your Level 3 Business Administrator qualification.

Day-Day Responsibilities:

Support with implementing new care packages
Assist with sourcing, recruiting and vetting care professionals Handle basic queries from clients, families and staff (as training progresses) Maintain and update compliance records and company documentation Help manage digital systems, apps and tech administration tasks Carry out general office administration and data entry Support the team with scheduling, notes, and basic coordination duties Prepare reports, spreadsheets and updates as required Communicate clearly with internal teams to keep workflows running smoothly Contribute to improving processes across operations and compliance

Benefits:

Hybrid working model (2–3 days per week in the office; office time higher in early months for training) Central Birmingham office with excellent transport links Commission structure available, with earnings linked to successful care package implementations 20 days annual leave plus bank holidays (pro-rata for 30 hours per week) Supportive team environment with clear development opportunities Access to high-quality training and hands-on experience in a growing healthcare business

Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification

Training Outcome:
Possibility of a full time role after the completion of the apprenticeship

Employer Description:
At Zeda, we aim to build strong personal connections by offering holistic and individualistic care services. We are always ready to meet changing needs, with the goal of being a trusted lifelong partner in the Complex Care ecosystem. We strive to be the partner of choice for both healthcare professionals and individuals seeking Person Centred Care. We aim to provide more than just care and support to those who need us in society; we aim to transform the Complex Care landscape for the better and to foster a legacy of comprehensive clinical delivery and leadership.

Working Hours :
Monday - Friday, 9.30am - 3.30pm

Skills:
IT skills,Attention to detail,Organisation skills