Production Manager

About the Role   We are seeking a highly motivated Production Manager to oversee the day-to-day operations of our clients accident repair centre. This role is central to ensuring efficient workflows, high-quality repairs, and exceptional customer service. The ideal candidate will lead a skilled team of technicians, maintain compliance with industry standards, and drive continuous operational improvements.   Key Responsibilities - Oversee daily operations, ensuring efficiency, productivity, and timely completion of vehicle repairs. - Maintain the highest standards of repair quality, aligned with manufacturer and insurance requirements. - Implement and optimise workflows to minimise delays and maximise operational efficiency. - Lead, motivate, and develop a team of technicians and apprentices. - Identify training needs and coordinate development programs to enhance skills and performance. - Manage staff performance, including appraisals, performance improvement, and recognition of achievements. - Ensure excellent customer experiences by addressing queries, complaints, and concerns promptly and professionally. - Monitor budgets, control costs, and work to achieve financial targets for the site. - Monitor and report on key performance indicators (KPIs) such as repair turnaround times, customer satisfaction, and profitability. - Analyse operational performance to identify opportunities for improvement.   Benefits - Salary up to £45,000 per annum plus car allowance - Company pension - Employee discount - Enhanced maternity leave - Enhanced paternity leave - Free parking - On-site parking - Referral programme - Sick pay   If you want to hear more about the Production Manager role, please send us your CV by clicking ‘apply now’ or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.