Service and Repair Engineer

Service and Repair Engineer (Mobility Services)

Location: Ipswich & Suffolk

Salary: £26,395.20 per annum

Hours: Monday–Friday, 08:00–16:30 (40 hours per week)

Contract: Permanent, Full Time

About the role

Ross Care, part of the Medux Group, works in partnership with the NHS to support the Wheelchair Service across Suffolk. We are looking for a caring, practical individual to join our Ipswich Approved Repair Service team.

You will support patients in the community by delivering, collecting, servicing and repairing wheelchairs, helping people maintain independence in their daily lives. Full training is provided, starting in the workshop to build product knowledge before moving into field-based work.

Key responsibilities

Deliver and collect wheelchairs from service users’ homes and NHS sitesService and repair wheelchairs in the field, aiming for a first-time fixComplete job paperwork and scanner records accuratelyFollow infection control, health & safety and driving regulationsMaintain company vehicle, tools and stock levelsProvide professional, respectful customer serviceParticipate in out-of-hours cover once fully trained

About you

Full UK driving licenceEnhanced DBS check (required)General workshop experienceBasic electrical knowledge (12v/24v DC desirable)Able to carry out manual handling and physical workGood communication and customer service skillsUnderstanding of, or willingness to work with, people with disabilities

What we offer

£26,395.20 annual salary20 days holiday plus bank holidays (option for up to 5 unpaid days)Life assuranceCompany pension schemeFlexible working considered where possible

Ross Care is an inclusive employer and welcomes applications from all sections of the community. This role involves regulated activity and is subject to DBS clearance.

 

 

INDHS 

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.