Apprentice Customer Service Practitioner Level 2

The successful candidate will be trained in all aspects of a high level of customer service will be trained in receiving deliveries & checking off against invoices & inputting deliveries onto the system packing parts for the team to put into vehicles pricing & ordering parts checking & ordering of consumables monitoring the email inbox chasing backorder parts & updating the system liasing with suppliers for pricing & availability

Training:
Intermediate Level 2 Customer Service Practitioner Apprenticeship Standard EPA - End Point Assessment Functional Skills in English & Maths (if required) Employee Rights and Responsibilities ERR Personal Learning and Thinking Skills PLTS Training is by way of one day each week at our Doncaster centre in Armthorpe

Training Outcome:
The possibility of progression to level 3 and/or full-time employment.

Employer Description:
Our business takes many different forms. From delivering complex remarketing solutions to providing critical logistics services, we really are the backbone of the UK’s automotive supply chain. Together, we’re more than just the sum of our parts. We’re a talented team with diverse experiences, backgrounds and skills. This is what sets us apart. Whether you’re an IT specialist, financial professional, or yard operative, you’ll find a culture that supports you, trusts you and allows you to thrive. At BCA, you’ll have all you need to feel part of a team.

Working Hours :
The core hours are Monday to Friday 8:00am to 5:00pm, with 1 hour unpaid break. You will be required to attend college in Armthorpe, Doncaster one day each week 9:00am to 4:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness,Eager to learn,Reliable,Punctual,Hard working