Business Administrator Apprentice

Answering phone calls and directing queries appropriately Drafting and sending emails and letters to clients and stakeholders Maintaining accurate records and updating internal systems Communicating with tenants, landlords, and local council representatives Assisting with property management documentation and compliance Supporting the team with general office administration tasks Scheduling appointments and managing calendars Handling basic data entry and filing duties

Training:

The apprentice will complete training both on-site at the employer’s office and through structured sessions with the apprenticeship training provider.

Location: Primarily at work (163–165 Ilford Lane, Ilford, Essex, IG1 2RR)
Frequency: Off-the-job training will take place once a week for 6 hours, with regular progress reviews and support from the training provider.#

Training Provider: LONDON SOUTH EAST COLLEGES

On programme Training:

o Level 3 Business Administrator Apprenticeship Standard

o Level 2 Functional Skills in Maths and English if required

o Institute of Apprenticeship Certificate

o Business Admin (instituteforapprenticeships.org)

Learning will include:

o Business fundamentals

o Stakeholder management

o Planning and organising

o Project & financial management

o Managing change

o Process and documentation

End-Point Assessment (EPA)

o Knowledge Test

o Portfolio-based Interview

o Project Presentation

Training Outcome:

TBC with employer

Employer Description:
Managing Agents, Managing Properties on behalf of Landlords and also letting and selling properties and working with the local authorities

Working Hours :
Monday to Friday 9;30am to 6;00pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness