Apprentice Business Administrator

You are expected to carry out your duties in a professional, efficient and friendly manner at all times.  To provide general administration assistance where necessary including:-

Answering incoming calls and forwarding appropriately. Making appointments for clients and maintaining diaries. Greeting clients/visitors and ensuring they are seen by the appropriate person with the minimum of delay. Taking cash or cheques from clients and issuing receipts. Managing incoming and outgoing post and faxes including scanning incoming post to members of staff. Assisting with photocopying and scanning. Typing. Filing. Keeping the reception area tidy and the information displays stocked with current leaflets.

 

Other responsibilities/duties

Business Administration Apprentices are not authorised or held out to give any legal advice to clients and must not do so. Client confidentiality to be maintained at all times. Such other reasonable tasks as and when required to assist and further the business of the employer. Compliance with the policies, procedures and systems set out in the Quality Procedures Manual.

Training:

All training will take place in the workplace and a college tutor will visit the workplace.

Business Administrator (Level 3) apprenticeship standard.

Training Outcome:

There may be opportunity for permanent employment once the apprenticeship is complete.

Employer Description:

TMJ Legal Services Ltd are a regional firm of solicitors established in 1986 offering a wide range of services to private and business clients. They have offices in Hartlepool, Peterlee, Durham, and Wingate, so they are well-placed to serve clients in the North East. 

The firm has been awarded the Lexcel Legal Practice Quality Mark annually since 2018.  The accreditation, from The Law Society of England and Wales, recognises excellence within legal practices.

The firm has many areas of expertise, and they are an accredited member firm of the Law Society Panels for Conveyancing Quality Scheme and Personal Injury. They also have accredited experts with Resolution for family law and The Association of Lifetime Lawyers for wills and probate work.

Working Hours :
The work pattern will be Monday to Friday, 9am – 5pm with 45 minutes for lunch = 36.25 hours per week.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Initiative