Business Administrator Apprentice – Training Department & Sales and Marketing

Most of your apprenticeship will be spent working in our Redhill office. You’ll learn on the job with hands-on experience and support from your mentor and team. 

What you’ll do at work (depending on your chosen pathway) 

Core tasks for all apprentices

• Maintaining organised digital and paper filing systems
• Updating internal databases, spreadsheets and CRM tools
• Assisting colleagues with day-to-day administrative tasks
• Preparing for team meetings and supporting internal communication
• Using digital tools including Outlook, Excel, MS Forms and SharePoint
• Suggesting improvements to administrative processes as you grow in confidence

Pathway 1: Training Department

This apprenticeship focuses solely on the Training Department.
You will support the delivery of training programmes such as Oliver McGowan Mandatory Training, neuro-inclusion workshops and disability awareness sessions.

Additional tasks

• Booking and scheduling training sessions
• Preparing registers, attendance sheets and certificate logs
• Liaising with trainers, co-trainers, venues and clients
• Checking accessibility requirements for learners and sessions
• Updating delivery documents in line with national training standards
• Supporting reporting submissions for NHS Trusts and ICBs
• Organising training materials and digital resources

This pathway is ideal if you enjoy structure, admin processes and clear organisation.

Pathway 2: Sales & Marketing Department

This apprenticeship focuses solely on the Sales & Marketing Department.
You will support our sales and marketing team as we expand our inclusive training and consulting services.

Additional tasks

• Managing incoming enquiries and updating CRM records
• Assisting with quotes, proposals and client onboarding documents
• Supporting scheduled marketing campaigns and social media activity
• Helping coordinate webinars, events and conference materials
• Preparing email newsletters and promotional content
• Tracking performance data and updating sales dashboards
• Ensuring marketing materials and website information stay up to date

This pathway is ideal if you enjoy communication, creativity and supporting business growth.

Training:

Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.

The training will take place fully online and will be completed during your normal working hours. You will have a dedicated time slot each day for your apprenticeship learning. All further details about the training schedule and delivery will be provided directly by the training provider.

Training Outcome:

Progression opportunities will depend on the pathway you choose:

• Training Department
• Training Coordinator
• Operations Assistant
• Programme Support Officer

Sales & Marketing Department

• Marketing Assistant
• Sales Administrator
• Client Support Coordinator

We aim to offer permanent roles to successful apprentices who show commitment and development.

Employer Description:

The Good Consulting Company (Trading name of Valentina Group Ltd) is a growing training, consulting and accessibility organisation based in Redhill, Surrey. We specialise in neuro-inclusion, disability awareness, Oliver McGowan Mandatory Training, lived-experience training, and workplace inclusion. 

We work with NHS Trusts, ICBs, local authorities, charities and corporate organisations. Our team is diverse, neurodivergent-led and committed to trauma-informed, accessible and equitable practice. 

We operate a profit-with-purpose model, reinvesting into community impact, lived-experience roles and inclusive workforce development. 
We provide a supportive and inclusive work environment where apprentices can develop long-term careers in training operations, consulting, sales, marketing or project support. 

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Non judgemental